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Frequently asked questions
How will I receive my digital art pack?
Once your payment is confirmed, you will immediately receive an email containing a secure download link. You can also access your files directly from the checkout confirmation page. The delivery is instant and automated
Does David Michael Montavon accept commissions?
Yes, David occasionally accepts custom commission work for commercial clients. Availability is limited. Please contact us at support@montavonstudios.com with your project details to discuss rates and scheduling.
Can I use the artwork for commercial projects?
Standard purchases grant a license for personal use only. If you require a Commercial License (for merchandise, advertising, or resale), please select the “Commercial Use” option at checkout or contact us for an enterprise license.
What is your refund policy?
Due to the non-returnable nature of digital goods, all sales are final. We do not offer refunds once the files have been downloaded or accessed. If you encounter any technical issues with the file, please contact our support team for assistance.
What file formats and resolutions are provided?
Our digital assets are provided in high-resolution formats (typically PNG, JPG, or PSD) at 4K resolution (3840×2160) or higher. This ensures they are perfect for both digital displays and high-quality prints.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), as well as Apple Pay and Google Pay. All transactions are securely processed via Stripe, ensuring your payment data is fully encrypted and protected.